We strive to make returns as easy and convenient as possible for our customers. If you need
to return a product, please review our return policy below:
1. Eligibility for Returns:
o Products can be returned if they are damaged, defective, or not as described on the product page.
o Returns must be initiated within 7 days of receipt of the product.
2. Return Process:
o To return a product, please contact our customer support team to obtain a Return Authorisation Number (RAN).
o Products should be returned in their original packaging and condition, including all accessories, manuals, and tags.
o Upon receiving and inspecting the returned item, we will process your return and issue a refund or replacement as requested.
3. Non-Returnable Items:
o Certain items, such as perishable goods, personalized products, and hygiene- related items, cannot be returned unless they are defective.
4. Return Shipping:
o Return shipping costs are the responsibility of the customer unless the product was damaged or defective upon arrival.
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