Return policy

We strive to make returns as easy and convenient as possible for our customers. If you need

to return a product, please review our return policy below:

1. Eligibility for Returns:
  o Products can be returned if they are damaged, defective, or not as described on the product page.

  o Returns must be initiated within 7 days of receipt of the product.

2. Return Process:
  o To return a product, please contact our customer support team to obtain a Return Authorisation Number (RAN).

  o Products should be returned in their original packaging and condition, including all accessories, manuals, and tags.

  o Upon receiving and inspecting the returned item, we will process your return and issue a refund or replacement as requested.

3. Non-Returnable Items:

  o Certain items, such as perishable goods, personalized products, and hygiene- related items, cannot be returned unless they are defective.

4. Return Shipping:

  o Return shipping costs are the responsibility of the customer unless the product was damaged or defective upon arrival.

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