+234 704 727 1000
+234 704 727 1000
english english
My City Mall My City Mall
Cancel
Expand Menu
0
Sign in
Sign up
0 My cart ₦0.00
Shopping cart
Cart

Your Cart is Empty!

Frequently asked question

    If you face any issues with your order, please contact our customer support team immediately. Provide your order details, and we will resolve the issue as quickly as possible.
    You can contact our customer support team via email at support@mycitymall.ng or call our hotline at the top of the website. We’re available to assist you with any inquiries or issues you may have.
    Vendors benefit from increased visibility, access to a broader customer base, and tools to manage their online store efficiently. Our platform also provides marketing and promotional support to help vendors grow their businesses.
    If you’re interested in becoming a vendor, please visit our “Become a Vendor” page and fill out the application form. Our team will review your application and get back to you with further instructions. Please see How-To videos below this page
    Our return policy varies by vendor. Detailed return policies are provided on each product page. If you need to return an item, please contact our customer support for assistance.
    Yes, you can track your order status through your account on our platform. We provide regular updates on your order’s progress.
    Delivery fees depend on the vendor and your location. The fee will be calculated and displayed at checkout before you complete your purchase.
    Delivery times vary based on your location and the vendor's location. Typically, deliveries within the same city or town are faster and within a day, while inter-city deliveries may take a bit longer. Estimated delivery times are provided at checkout.
    Yes, we use advanced encryption technologies to protect your payment information and ensure secure transactions on our platform.
    We accept various payment methods, including credit/debit cards, bank transfers, and USSD payment. Our platform ensures secure and convenient payment options for all customers.
    When you enter your location on our platform, we will display only those products and vendors that are available in your area, ensuring you see only relevant options.
    Yes, you can add products from different vendors to your cart and check out in a single transaction. MyCityMall facilitates a seamless shopping experience by allowing you to shop from multiple local vendors.
    To place an order, simply browse our website or app, select your desired products, add them to your cart, and proceed to checkout. Follow the instructions to complete your purchase.
    We serve multiple cities and towns across Nigeria, continuously expanding our reach to provide our unique services to more locations.
    Our hyper-localized approach focuses on connecting customers with local vendors, offering a personalized and efficient shopping experience. We prioritize the unique needs of each city and town, ensuring quick and reliable service.
    MyCityMall is an online shopping platform designed to provide personalized shopping experiences to customers in various cities and towns across Nigeria. We connect customers with local vendors to ensure efficient and secure shopping.
Top