1. Introduction:

    • This Privacy Policy outlines how MyCityMall collects, uses, and protects your personal information when you use our website or services. We are committed to safeguarding your privacy and ensuring that your personal data is protected.

2. Information We Collect:

• Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you register, make a purchase, or interact with our services.

• Usage Data: We collect information about how you use our website, including your browsing history, search queries, and interactions with our platform.

• Cookies: We use cookies to enhance your experience on our site, remember your preferences, and gather data on website traffic.

  
  

  3. How We Use Your Information:

• Order Processing: We use your personal information to process and fulfill your orders, including payment processing and delivery.

• Customer Support: Your information helps us respond to your inquiries, provide customer support, and address any issues you may have.

• Marketing: With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our products and services.

• Improvement: We analyze your usage data to improve our website, services, and customer experience.

  4. Information Sharing:

• Third-Party Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other essential services. These providers are required to protect your data and use it only for the purposes we specify.

• Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

  5. Data Security:

• We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights:

• Access and Correction: You have the right to access and correct your personal information held by us. You can update your profile information directly through your account settings or by contacting our customer support.

• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the emails or contacting us directly.

• Data Deletion: You may request the deletion of your personal data by contacting our customer support. Please note that some information may need to be retained for legal or business purposes.

  7. Changes to This Policy:

• We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

8. Contact Us:

  • If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at support@mycitymall.ng or call us at +234 704 727 1000.